SkyCity Queenstown Casino Review NZ

Skycity Queenstown Casino
Skycity Queenstown Casino

Queenstown is known as the adventure capital of New Zealand, with SkyCity Casino as its gaming capital, where a whole different kind of adventure awaits players and patrons.

People in and around New Zealand feel drawn to the SkyCity brand for its consistent delivery in providing top-class locations, exceptional restaurants and bars, a good selection of casino games, and all kinds of extras.

Any thriving business will always stress that location is key and it’s no different with the SkyCity Queenstown Casino. Queenstown thrives off its tourism industry for so many reasons.

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From a scenic point of view, Queenstown is located along Lake Wakatipu, a Z-shaped lake whose beautiful features result from glacial processes. This landscape is home to incredible hallmarks of nature and has thus allowed Queenstown to offer its visitors over 200 adventure tourism activities.

These include jet boarding, skiing, snowboarding, bungy jumping, white-water rafting, paragliding, sky diving, fly fishing, and more. Within this glorious setting, you’ll find the Skycity Queenstown Casino.

This casino is in the heart of Queenstown and has two casino offerings in central Queenstown. The Skycity Queenstown Casino is open from 12 noon to 4 am daily. It offers gamers the most popular casino games, a fantastic bar & kitchen, and you’ll often find extraordinary events inside. The Skycity Wharf Casino is open from 11 am to late daily and offers a unique boutique gaming experience.

In the Queenstown Casino reviews, we will discuss multiple exciting things about Skycity Queenstown Casino, including its history, games, services, and amenities.

The article will also discuss some of the unique features of the casino and provide tips for visitors planning to visit SkyCity Queenstown Casino. By the end of the article, readers will better understand what to expect from visiting this popular New Zealand casino.

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Skycity Queenstown Casino Overview

LocationQueenstown, New Zealand
OwnerSkyCity Entertainment Group
GamesBlackjack, Baccarat, Roulette, Poker, etc
AmenitiesHotels, Restaurants, Bars, and Skyline Gondola
Top ProvidersAristocrat, IGT, Konami, Ainsworth
LicensingNew Zealand Gambling Commission
Features of Skycity Queenstown Casino

Click Here – Play Pokies at Online SkyCity Casino


Accommodation & Hotel

There is no hotel Skycity Queenstown accommodation at the casino, but within a short walk, there are many high-profile and enjoyable hotels to stay at while in Queenstown.


Wild Thyme Queenstown

The Skycity Queenstown Casino has a great restaurant and bar called Wild Tyme. At the Wild Tyme restaurant and bar, you can enjoy contemporary food and amazing local dishes, there is also a very good beverage list including everything from beer to fine wines. You will also find quiz nights and live music in the bar area.

Enjoy great food and great value everyday with NZ$10 lunches and  tasty dinner options with mains priced from just $19 at 16-24 Beach Street, Queenstown 

SkyCity Queenstown hours

Lunch 12 pm – 4 pm
Dinner 6 pm – 10 pm
Bar Snacks noon – close

To visit the Wild Tyme bar and restaurant, you need to be a minimum of 20 years of age.

Click here to learn about the ongoing events at the casino.


You must be 20 years or older to work at the Skycity Queenstown Casino, but if you feel you have the driver and passion to succeed and are good at customer service, then the casino would like to learn more about you. Anyone interested in applying for a job, click here



The casino doesn’t have parking, but you will find third-party car parks nearby in the city centre.

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User Experience and Interface

Skycity Queenstown Casino in New Zealand prides itself on providing visitors with an exceptional user experience and interface. The casino floor has a spacious layout with clear signage, making it easy for visitors to navigate and enjoy their time. The staff is friendly and helpful, going above and beyond to assist visitors with their inquiries and ensure a memorable experience.

Skycity Queenstown Casino takes security seriously and has implemented a range of measures, such as CCTV cameras and ID checks, to ensure the safety of its visitors.

The casino is also fully accessible and inclusive, with wheelchair access facilities for people with disabilities and language options for non-English speaking visitors.

Responsible Gaming

At Skycity Queenstown Casino, having fun and staying safe go hand in hand, and responsible gambling is at the heart of their approach. The casino has implemented various policies and measures to help visitors control their gambling habits, including a self-exclusion program that allows visitors to exclude themselves from the casino for a set period. The staff is also trained to identify and assist visitors who may be experiencing problem gambling.

The casino also provides a wealth of resources and support for visitors who may be experiencing problem gambling. They have a dedicated section on their website that provides information on responsible gambling, including tips on how to gamble responsibly, warning signs of problem gambling, and contact details for problem gambling helplines.

The casino also works closely with local problem gambling organizations to offer counselling and support services to visitors who may need them.

Restaurants and Bars at Skycity Queenstown

Restaurants and Bars at Skycity Queenstown
Restaurants and Bars at Skycity Queenstown

We must admit that for a place that thrives on its tourism industry, we were disappointed by the lack of restaurants within the Skycity Queenstown Casino.

There is one restaurant, and that is the Wild Thyme Restaurant. On the plus side, as the only eatery in the casino, it has to come to the party to provide succulent dishes. Plus, there are great dining benefits at Wild Thyme. You can enjoy delicious meals for as little as $10.

The restaurant is popular for its $10 lunch deals. The eclectic menu offers starters as simple as mince and toast, specials like croquet monsieur, salads like the Thai beef salad and hearty meals such as lamb shank and char-grilled Angus rump.

Queenstown Casino’s Entrance Policy

Queenstown Casino’s Entrance Policy
Queenstown Casino’s Entrance Policy

Following New Zealand gaming law policies, those wishing to obtain admittance to the SkyCity Queenstown Casino must be at least 20 years old, as evidenced by their passport or other governmental ID.

Kiwis or visitors must not be intoxicated. The casino takes this rule very seriously, and the staff is trained to spot potential problems caused by alcohol use.

You will not be admitted to the casino if intoxicated and will be asked to leave if you cause a disturbance to guests or staff later on.

Smoking is prohibited by a country-wide statute in all facilities, and gambling establishments are no exception.

The casino does, however, offer outside smoking balconies for smokers to take a break and not leave the casino.

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Queenstown Casino Dress Code

The Dress Code at the Queenstown Casino
Dress Code at the Queenstown Casino

Sky City Queenstown Casino takes its host responsibility to promote healthy gambling. It, therefore, offers assistance to patrons or their family members in getting people to help with gambling addiction problems.

Patrons may self-identify with the casino, but the staff is well trained in spotting the problems of addiction.

SkyCity Queenstown Casino also has a dress code. Although hardly black tie, the casino prohibits hats, sleeveless shirts, motorcycle gang slogans, and dishevelled dresses.

Standards for dress and behaviour have been set to ensure patron compliance with these principles. The following will not be permitted at Skycity Queenstown:

  • Torn or damaged clothing (except fashionable distressed items)
  • Dirty clothes or footwear
  • Safety or trade clothing (eg safety vests)
  • Sleeveless tops on men
  • Gang patches or other insignia

If someone is seen as intoxicated, abusive, threatening, or causing conflict with staff or other customers, the casino will take appropriate steps to stop the behaviour. This includes, in appropriate circumstances, having the customer escorted from the premises.

SkyCity Queenstown Casino’s Location

SkyCity Queenstown Casino’s Location
SkyCity Queenstown Casino’s Location

The SkyCity Queenstown Casino is located in the heart of Beach Street in Downtown Queenstown and has a gorgeous view of nearby Queenstown Bay from its second-floor location.

There are many hotels, restaurants and shopping venues nearby. The casino opens at noon until 4 a.m. except for certain holidays, such as Good Friday and Christmas.


Skycity Queenstown Casino
Level 2, Stratton House
16-24 Beach Street
Queenstown 9300
New Zealand
Phone: 03 441 0400

Skycity Wharf Casino
Upstairs at Steamer Wharf
88 Beach Street
Queenstown 9300
New Zealand
Phone: 03 441 1495

What’s on at Skycity Queenstown?

What’s on at Skycity Queenstown
What’s on at Skycity Queenstown

Skycity Queenstown Casino, like its brethren within the Skycity fraternity, has all kinds of offers and exciting socials in which to partake. It’s best to inquire at the casino or check their website to see what’s going on.

Promotions and offers at this casino are unlike those we’ve seen at our New Zealand online casinos. While the events and promotions are sure to change, when we checked, Skycity Queenstown has the following going on:

  • Quiz Night
  • Chinese New Year
  • Spin it Win it Saturday
  • Power Wednesday Draw
  • Easter Egg Hunt
  • Salsa Night

Atmosphere at Queenstown Casino

With a little over 15,000 residents in Queenstown and many out-of-town visitors, SkyCity doesn’t pretend to be a Las Vegas-type megacasino. Instead, they offer what it is, a safe, fun environment to spend a few hours while enjoying gambling.

You can tip ultra-friendly dealers if you want, but don’t be surprised if a dealer waves off your monetary tip with a smile and indicates your patronage and having fun is enough benefit for you.

Gaming Room

The gaming room is open from noon through to 4 am seven days a week, and patrons can enjoy a multitude of games, including pokies, Blackjack, Roulette, Midi Baccarat, Caribbean Stud Poker, Tai Sai, and Texas Hold’em Poker. In total, there are 8 tables and 86 pokie machines to play.

Gaming room
Gaming room

Types of Games

Skycity Queenstown Casino offers a variety of casino games for its visitors. Here are some of the most popular games you can find at the casino:

  1. Slot machines
  2. Table games such as Blackjack, Baccarat, Roulette, and Caribbean Stud Poker
  3. Poker room offering Texas Hold’em and Omaha
  4. Money wheel
  5. Rapid Baccarat
  6. Electronic gaming machines


Poker is big business at Skycity Queenstown Casino, and you can enjoy Caribbean Stud Poker and Texas Hold’em Poker. While in some casinos, players will play poker against the house, in the Skycity Queenstown Casino, all poker is played by players against one another. Although the house is not playing, the house is looking on as host and taking a commission on the game for hosting.

Click here to play.

How to Play at Skycity Queenstown?

How to play at Skycity Queenstown
How to play at Skycity Queenstown

To play Skycity Queenstown, you need to be a member at the casino and 20 or over years of age. Once you become a member, you get the reward of Premier Points from Gaming Machine play, Table Gameplay, and dining at Skycity Queenstown.

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Premier Points are automatically credited to a Premier Rewards membership account and are valid for six months from the issue date. 100 Premier Points = $1 in gaming credits.

Premier Bonus Dollars are credits you receive or gift to Premier Rewards members by Skycity. It credits to a member’s account and is valid for three months from the issue date. 1 Premier Bonus Dollar = $1 in gaming credits.

You can redeem both Premier Points and Bonus Dollars for gaming credits, subject to daily limits. Which you can use to play on Gaming Machines at the casino, or Bonus Play Chips, which you can use to play on selected Table Games excluding Poker.

To learn about the latest promotions and offers, click here.


Q. What is the age limit at Skycity Queenstown Casino?

Ans – The minimum age requirement to enter Skycity Queenstown Casino is 20. Visitors must present a valid ID, such as a passport or driver’s license, to confirm their age before entering the casino.

More details on – Minimum Age for Casino Entry in New Zealand: How Old Do You Have to Be?

Q. Does Skycity Queenstown Casino offer any promotions or bonuses for visitors?

Ans – Yes, Skycity Queenstown Casino offers various promotions and bonuses throughout the year. Visitors can check the casino’s website or ask staff for more information.

Q. Does Skycity Queenstown Casino offer any entertainment or events?

Ans – Skycity Queenstown Casino hosts various entertainment and events throughout the year, such as live music and comedy shows. Visitors can check the casino’s website or ask staff for more information.

Q. Can visitors use credit cards or electronic payments at Skycity Queenstown Casino?

Ans – Yes, Skycity Queenstown Casino offers a variety of payment methods, including electronic payments, debit cards, and credit cards. Additionally, there are ATMs inside the casino where guests can withdraw money.


Skycity Queenstown Casino in New Zealand is the perfect destination for a fun and safe gaming experience. With a wide variety of games, including electronic games and table games, visitors will surely find something they enjoy. The casino’s excellent customer service, and the staff is always happy to assist visitors with inquiries.

The casino’s commitment to responsible gambling is evident in its policies and measures to promote a safe and enjoyable gaming experience. From self-exclusion programs to limits on deposits and withdrawals, the casino takes the well-being of its visitors seriously.

Overall, I highly recommend Skycity Queenstown Casino to anyone looking for a top-notch gaming experience in a safe and friendly environment. The casino’s commitment to customer service and responsible gambling make it an excellent choice for visitors who want to have fun while feeling secure. So why not give it a try? You won’t be disappointed!

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Mamta Sharma

Mamta is a spirited writer hailing from Wellington, bringing a youthful zest to the world of digital content. Merging her love for narrative with an eye for detail, Ella crafts stories that resonate and engage the modern reader.